On the ticket side, well-informed travelers have opted for online booking, while those who plan to make their purchase on the spot face all the difficulties, especially in light of the endless and sometimes poorly organized queues in front of the counters , the brokers who use of the opportunity to increase their commissions and the risk of falling on full coaches. That’s why a simple trip to his hometown is often like a real obstacle course! And so the online booking alternative, which is attracting more and more Moroccans at the expense of the classic circuit, must be economical in both cost and time. Disappointed by the abuses of professionals and the lack of organization during these busy periods, Issam, an executive based in Casablanca, chose to rebook the trip to Ouarzazate, his hometown.
While scrolling through social media, Issam was seduced by the great flexibility offered by an online bus ticket booking site, an innovative method that is gaining ground among an increasingly connected population.
“A few days before my trip scheduled for Sunday, I was able to get a ticket for a fair price, without having to go to a ticket office or pay extra to a broker to secure my seat,” he told the newspaper. MAP.
“It would be great if digitization even extends to bus stations, it saves us a lot of stress,” says Issam, who now plans to book all his next trips through this application.
Like structured passenger transport companies that have been able to digitize their offerings, smaller operators have become aware of the importance of making this digital shift by partnering with specialized applications to sell their tickets online.
This new trend gained momentum after the outbreak of the Covid-19 health crisis, with digital transactions breaking all records, against a backdrop of draconian containment and social distancing measures.
Prices: oil surge, carriers in distress
While health and mobility restrictions have been eased significantly, the recent rise in fuel prices has again disrupted the calculations of transportation professionals, who struggle with high operating costs, which could impact their prices.
Concerned about preserving citizens’ purchasing power, in March the government launched the process of exceptional support for road transport professionals, targeting around 180,000 vehicles.
Faced with a continued rise in fuel prices, the government recently decided to once again grant exceptional additional support to road transport professionals, in order to “avoid any disruption of the transport costs for citizens and the prices of the transport of goods”.
Carpooling… a thriving ecological mode
Faced with the strong pressure experienced by bus stations, Moroccans are increasingly adept at carpooling, a modern and ecological concept of travel where the driver of a vehicle shares the cost of his journey with one or more passengers.
Carpooling platforms do not lack offers to different destinations, with prices defying traditional competition, much to the delight of travelers dissatisfied with conventional transport.
This is the example of Reda, 30, who is one of those who has chosen to travel via a carpool application, which allows him to interact with different drivers making his journey and to negotiate the amount of his contribution to the travel expenses.
“I’ve been using carpooling for my personal travels for a few years now. In addition to the comfort and freedom of traveling by car, I’ve made new friends by carpooling,” he revealed.